FOR ONLINE PURCHASES ONLY 

Tootsies Shoes offers a full refund or exchange on unworn merchandise within a 14 day period of the purchase date. Please email us first at info@tootsieshoes.com.au  with your details, and then simply return the merchandise in the original box in saleable condition along with your receipt to receive an exchange or full refund to your credit card (excluding postage).

We suggest the use of Registered Post or Express Post for returning items to enable tracking of the parcel.  Postage costs when returning an item for a refund are incurred by the customer.

Please enclose the RETURN COPY of your receipt and address your return: Tootsies Shoes - Online Returns : P.O Box 493, Nambour Qld 4560 Note: Our stores may have different terms and conditions to the above. For further information contact our Tootsies Shoes Maroochydore 07 5443 5669

Recommendation: Please try on your shoes on a carpeted area.  This prevents damage to the soles of the shoes.

FOR IN STORE PURCHASES- RETURNS

We are happy to exchange or give a store credit. A  refund will be given if the shoe is faulty as required by law.